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How do I register my blood sample on the support site?

To register your blood sample open a support ticket (click on 'Submit a request' at the top of this page) and enter the unique code (under the barcode on your request form) on the support form.

The lab will email you at the email address that you registered to notify you when your sample has arrived at the lab, and again when your results are ready to download.

Results are in PDF file format, attached to a secure area in the support site. This can be read with PDF reader software, such as Adobe Reader.

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